Frequently Ask Question
Category
Products
What sizes are the socks available in?
Our sockscome in 3 sizes – S, M and L.
They correspond to shoe sizes S 35-39 / M 39-42 / L 42-46
Take your shoe size together with your calf circumferenceand look in our table.
We have invented a simplified selection where you can choose your size based on your calf size without measuring.rm to choose your size.
If you are wavering between two sizes, choose the larger one. Your muscles swell during sports, so the size should offer some leeway so as not to restrict blood circulation.
How high is the compression level of the socks?
The ZION Recovery socks have a compression level of 25-30 mmHg measured from the ankle. The ZION running socks have a compression level of 20-30 mmHg.
Why should I wear recovery socks while traveling?
Athletes have a higher risk of thrombosis when traveling. Around 4.5% of long-haul passengers suffer thromboses, 85% of whom are athletes. Our socks are comfortable and help to prevent thrombosis.
Are your products tested before they are sold?
Yes, our products are extensively tested. Athletes help us to improve the products before they are launched on the market
How do you wash ZION products?
We recommend gentle washing by hand or on the delicate cycle of the washing machine at a maximum of 30°C.
How do I put on my ZION socks correctly?
It is important to wear your ZION socks correctly to take full advantage of their performance.
- Turn the leg section of the sock inside out.
- Put your foot in the toe of the sock and push your heel in.
- Then pull the sock up evenly over your calf to just below your knee.
Don’t pull the sock up too high and don’t fold it over at the top.
What makes your socks so special?
With every pair of socks, we aim to bridge the gap between performance, maximum comfort and timeless style. Refined functional elements meet elegant designs, which together ensure the best possible material quality in our products. Our high-quality yarns from Japan and the USA and excellent manufacturers in Taiwan also support this. Our Shytech design combines all the technical features with industry-leading yarns, making the socks truly special!
How often do I need to replace my calf sleeves and compression socks?
The service life depends heavily on use. With typical use, they last around 6-8 months. Order a new pair every 6 months to maintain optimum compression.
Who should wear compression products?
Athletes, beginners and anyone who is on their feet for long periods benefit from compression as it revitalizes the legs and reduces swelling.
When should I wear ZION products?
Before the activity to activate the muscles, during the activity to increase performance and after the activity to recover. Some products are intended exclusively for recreation. Details can be found on the product pages.
Standard delivery with DHL and local partners:
Germany: 2-3 working days
Europe: 4-7 working days
In Germany:
Orders under 60€: 4€
Orders over 60€: free shipping
Europe:
Orders under 60€: 6,50€
Orders over 60€: free shipping
We currently deliver to most regions in Europe. We are also planning to deliver overseas in the coming months. For detailed inquiries, please send us a message.
After order confirmation, we usually prepare your order for dispatch on the next working day. Orders placed between Friday and Sunday may take up to 48 hours to be dispatched.
We want you to have fun with your socks, which is why we offer a one-year guarantee on all ZION products from the date of purchase. This warranty covers manufacturing and material defects and ensures that our products work as intended.
Contact us directly via the contact form or by e-mail and send us pictures of the defect and the order reference. Please do not send the defective item back to us directly before you have contacted us.
Refunds will be made via the original payment method, e.g. in the case of credit card payments, the amount will be credited back to the credit card.
You will receive your refund within 3 to 5 working days after receipt of the return in our warehouse. We will inform you about the process by e-mail.
At the moment we do not offer an exchange option. Please request a refund, return your unworn socks and order a new pair.
All items must be unused, with labels and packaging intact.
Only in this case can we take the items back.
Yes, all prices include 19% VAT.
You can pay for your order by credit card, Paypal, Klarna or direct bank transfer.